About Us

Pinnacle was founded in 1998 with a simple idea: give serious players a fair, transparent, and no-nonsense place to enjoy casino play. We launched because we felt the market needed a platform that put value, clear odds, and player trust ahead of flashy gimmicks. From day one our goal has been to offer smart players an honest alternative where you can focus on the games and your strategy.

Our mission: fairness, safety, and great support

We’re committed to fair play, responsible gaming, and exceptional customer service. That means clear terms, provably fair games where applicable, and a support team that answers questions quickly and professionally. We never promise guaranteed wins; instead, we deliver reliable odds, transparent rules, and tools that let you play within your means.

A huge choice of games from top providers

You’ll find a broad selection of slots, table games, and live dealer options that suit casual players and high-limit bettors alike. Our library includes titles from industry names such as Play’n GO, Pragmatic Play, Relax Gaming, Evoplay, Hacksaw Gaming, Spinomenal, and many more. Whether you’re hunting for progressive jackpots, classic table games, or the latest video slots like "Book of Dead," our partnerships ensure high-quality graphics, smooth gameplay, and frequent new releases.

Welcome offers and promotions — what to expect

We feature targeted promotions designed to add value without hiding terms. Examples include “20 Free Spins on Book of Dead” (qualified by a $20 deposit with a 35x playthrough on the free spin winnings) and a “$25 Casino Chip” promotion (up to $25, with a 40x multiplier; typically for players who deposit $50 and place five qualifying bets). Note that bonuses are non-sticky by default: deposited cash is used first, and winnings from your cash balance can be withdrawn without bonus conditions. Pinnacle’s general bonus rules include a minimum funding deposit of $15 for many promotions, common rollover requirements, and a 3x deposit rollover in some cases; failing to meet those requirements may incur a 10% withdrawal fee. Always check the full terms on the promotion page before you opt in.

Deposits, withdrawals, and currencies we support

We support a wide range of payment methods to make funding and cashing out easy and familiar. Options include Visa, MasterCard, Bank Transfer, Neteller, Skrill, ecoPayz, Trustly, AstroPay Card, Neosurf, PaySafeCard, Interac, MuchBetter, InstaDebit, and cryptocurrencies like Bitcoin (BTC), Litecoin (LTC), and Tether (USDT). You can transact in multiple currencies, including USD, EUR, GBP, CAD, BRL, NZD, and COP. Our team works to process withdrawals quickly, and limits vary by method — always check the specific cashout rules for your chosen payment option.

Security and regulatory standards you can trust

Protecting your information and funds is a top priority. Pinnacle uses strong encryption and industry-standard security measures to safeguard transactions and personal data. We operate under recognized gaming licenses — including Malta and Curaçao — and we regularly audit systems to ensure compliance and fairness. Our transparency around odds, terms, and payout policies helps you make informed choices every time you play.

Tools and support for responsible play

We take responsible gaming seriously and provide practical tools to help you stay in control. Set deposit limits, session reminders, loss limits, or take a time-out or self-exclusion if you need a break. Our support resources include a comprehensive FAQ, live chat, and email support at customerservice@pinnacle.com — all available to guide you through account controls and safety settings.

The people who make Pinnacle work

Our team blends seasoned gaming operators, customer service professionals, compliance experts, and game curators who love gaming as much as you do. They focus on delivering stable platforms, fair markets, and helpful, prompt support. Behind every feature and promotion is a group committed to continuous improvement and to giving you a smooth, enjoyable experience.

Earned trust and ongoing recognition

Pinnacle is respected by players and industry observers for competitive pricing, transparent terms, and a focus on value over hype. We continually refine our product lineup, partner roster, and security practices based on player feedback and evolving industry standards.

Join the community and play with confidence

If you’re ready to explore, sign up, fund your account, and try slots, table games, or live dealer action backed by secure systems and clear rules. Check our full Pinnacle review for more details on games, promotions, and support, and reach out anytime — we’re here to help you play safely and enjoyably.